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Do you put her food on the wood chips when you feed it to them. When i fed my rat snake on the substrate, after he would eat he woul ig down into the wood shavings lookin for more cuz thats where the scent was. Maybee that helps if thats what you are doing
Mine is doing the same thing some people say it is a lack of calcium or fiber or vitamins. I give my little guy enough vitamins and calcium so i singled it out to fiber. I started giving him raspberries with all of his meals (high in fiber) and over the past week I dont find very much substrate in his feces as I did in the beggining of the week. Other then that I am not to sure what else you could try.
I noticed my colombian eating pieces of wood chips lately. I use cypress mulch and she definitely does not eat inside her house. and tonight she pooed a couple pieces of gravel (daughter has fish).
but no one here feeds inside their enclosures here. all of them go to one spot (as pictured in tegu & sav) and they won't even go poo in their own enclosures.
Recently our male Blue Tegu was impacted and we saw him eat a piece of cypress.
Bobby told us it was probably from the scent of food on the substrate. He suggested replacing the substrate with cypress sprayed with a vinegar/water mixture (1 part vinegar to 2 parts water) wetting it down a little at a time in a big plastic bag (not the enclosure). This will make the substrate less palatable and the Tegu shouldn't eat it.
It took about a 1/2 hour per 3 cubic foot bag. 3 bags done, 2 more to go.